Return, Exchange & Cancellation

At AJM Store, we prioritize providing you with clear and accurate information to ensure a seamless shopping experience. Please review the following details regarding our product return and refund policies before placing an order. By making a purchase, you acknowledge your agreement to all our terms and policies outlined below:

Return & Refund:

We proudly offer a 3-Day Return Policy for most products, with the exception of tempered glass, screen guards, camera protectors, and items sold during sales and promotional offers.

To initiate a return, please contact us within three days of receiving the product using the contact details provided below. Ensure that the product is unused and in its original condition.

Refunds will be processed through a coupon code, which can be utilized for future purchases. The coupon code is valid for 12 months from the date of issue.

For Cash on Delivery (COD) orders, the refund coupon code will be issued after deducting COD charges.

Refund eligibility is contingent upon the returned product passing our quality check process. The coupon code will be issued within 48-72 hours after clearing the quality check.

Exchange / Replacement:

If you are dissatisfied with our product or have received the wrong item, our 7 Days Exchange/Replacement Policy is in place.

Initiate an exchange/replacement request within seven days of receiving the product. Please provide images of the product and ensure it is in its original packaging and condition.

For incorrect product shipments, reverse pickup and replacement shipping will be free of charge. If the correct product was delivered, shipping costs of ₹199 (forward & reverse) will be borne by the buyer.

The process duration is approximately 5-7 working days, depending on current circumstances and the customer's location.

Damaged Products:

In the rare event of receiving a damaged product, report it within 24 hours of delivery. The damaged item should be in its original packaging for a prompt replacement.

Cancellations:

Cancellation can be done within 24 hours of placing the order or before it is dispatched, initiate a request on the contact details mentioned below.

Thank you for choosing AJM Store. We appreciate your understanding and cooperation.